Category Archives: Outsourcing

Why You Should Use Freelance Sites

When I suggested to my partner that we outsource some programming work to India, she was against the idea. She felt that it was morally wrong to send the work abroad when there were British people who needed the work. However, when she got a quote for the work which was nearly ten times whatContinue Reading

Effective Outsourcing — How to Get the Benefit and Manage the Risk

When I started my business in 2009, I knew that outsourcing would be a major part of our HR strategy, but I was still scared about the quality I would receive. Outsourced work often takes place across international borders, where laws and contracts lose meaning, so there was no guarantee that the work I expectedContinue Reading

Podcast Episode 12 – Diana Ennen on Virtual Assistants

In this episode I interviewed Diana Ennen, president of Virtual Word Publishing, on the topic of virtual assistants. Some of the things we covered include: – Why a small business should consider hiring a virtual assistant – What strengths VAs have over traditional employees – How technology has made working with a VA easier -Continue Reading

Who Is Answering the Phone?

Do you answer the phone yourself at your business? What do you do when you are on the job, or just too busy to answer the phone when it rings? Do you just let it go to voicemail? You may not be ready to hire a receptionist. But that doesn’t mean you don’t need one.Continue Reading

How to Maximize a Small Staff by Cross-Training

This post is part of a series on Success. See more posts from this series. Get a Free Report on Success for Small Business. Managing employees is one of the most difficult things for many small business owners. As owner, you have a lot of influence over their lives. One of the things that isContinue Reading

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