When you are faced with a decision between two possible paths you could take, it may be helpful to map out the steps to each path, and then choose the simpler of the two. A business I work with recently decided it would like to hire someone to make phone calls to set up meetings ...
Category Archives: Systems
How to Automatically Send Emails from Excel Based on Cell Content
In a recent article we demonstrated how you can send email from Microsoft Excel, and how useful this could be. We were asked if it was possible for the spreadsheet to "react" to the data, triggering an email based on the contents. We thought this was a great example and took up the challenge! The ...
On Form and Function in Business
In architecture there is a mantra that says form must follow function. Function, in this case, is unglamorous things, such as the foundation, the ease of access, building code, etc. Form is the artistic element of architecture. The most beautiful and bizarre buildings only work ...
Business Scaling Ideas for Small Business
Every business should be built to scale. In other words, you want to have the ability in place to grow rapidly, even if you are currently a small operation. I think that being able to scale means you have to take ...
Information Channels to Manage Customer Relationships
The amount of information that is now available at our fingertips is overwhelming. For small business owners, this boon is a great thing. At the same time, it can cause problems. Improved Access Almost anything you do as a small business owner ...
