Posts Tagged ‘active listening techniques’

From time to time, I like to share links to articles that I find interesting. Without further ado, here are some that I think you should read:

Endless Ideas for Your Blog, by Tom Now at StartupNation - Committing to writing a blog for your business is one thing, thinking of what to write is another. This list should help you out.

17 Ways to Use Active Listening Techniques in Online Communication, by Adrian Try at Freelance Switch – I have been talking a lot lately about communicating online. These are some great tips to get better at it.

Sad Stories Are Bad Business, by Tim Berry – Don’t let the bad stories spread through your business. Instead, focus on the positive.

The Dark Side of Extreme Customer Service, by Tim Berry – Some thoughts on the negative effects of negative customers on your business.