When I was a kid, my mom would always have me send out thank you notes for birthday cards and presents. She thought it was important to acknowledge when someone did something nice for you. She was right. And even though you don’t have a mom telling you to do it now, you should be sending out thank you notes to people who give you business, your customers.
Tag Archive: relationships
Don’t Give Up on the Quiet Ones
What makes online conversation marketing via blogs, social media, and the like such a success is that it spurs interaction. Interaction can lead to many things, most importantly sales. However, for all the talk of interaction and customers gladly spreading your story for you, there is another side to the coin. While there are the ...
Your Conversations as Tennis
If you want to develop relationships with customers, you need to keep the conversations going. Its like a game of tennis. The goal is to always get the ball back over the net. Of course, unlike tennis, you ...
Talk to Colleagues, Not Just Customers
Your customers should be a primary focus when you own a business. You need to be able to understand them and communicate with them so you can create a better product and sell it like crazy. But customers ...
10 Ways to Be Accessible Online
One important facet of having a business presence online is accessibility. You want to make it easy for people to reach out to you. You can attract all of the eyeballs you want to your site, but if you ...
