It is 2010. Really, I just checked. So it is somewhat surprising to me that so many small businesses still do not have a website. You'd think that ...
Tag Archive: Social Networking
How to Communicate Effectively on Social Networks
What are social networks? They are, in their simplest form, places where people keep contact information and then communicate with those contacts. They are communication platforms. While social networks like Facebook and Twitter make communication easy, they don't make you good at it. If you want to grow your contacts and get business via social networks, ...
Know Your Audience
As a small business owner, you probably have your head buried in the details. You interact with customers to get sales and solve problems. Maybe you even think of customers as a means to an end. That would be a mistake. Customers ...
Customers as Friends
As we move back toward a more personal approach to business, thanks to trends in social networking, I believe that the customer relationship is growing more and more important. The goal of your business should not be just to get the sale, ...
